FAQ


FREQUENTLY ASKED QUESTIONS

WHY DO I NEED TO REGISTER?
 

You only need to register on our site if you are making a purchase. You may access your account by using your email address and a password that you have created. Only you will have access to this information. You can access your account and check the status of your order and track it (if eligible) .

HOW DO I MAKE A PURCHASE?
 
After you have added an item to your cart, you will be prompted to review your cart. Here, you may review all items in your cart, update quantities, remove items or return to the product detail page. Once you have reviewed the items in your cart, you may either continue shopping or proceed to check out and place your order.
 

Please note items are only held for you once you checkout completely. Adding an item to your cart does not guarantee that you will be able to purchase it at a later date.

The order will be shipped to the provided address. Please make sure you provide the correct address. If your order is returned due to incorrect address or if you don’t pick up your order, a shipping fee will be charged to ship it again.
If your order is lost due to incorrect address, Boutique Minimaliste won’t send you another or refund you.

HOW CAN I PAY?
 

You can pay with your Debit Card, Credit Card and PayPal Account.

HOW LONG DOES IT TAKES TO SHIP?

 

Most in-stock orders ship on the Friday following date of purchase. Pending availability.

An order placed on a holiday or on weekends will begin processing the next business day. Orders ship from our studio in Lisbon, Portugal.

WHAT ARE THE SHIPPING COSTS AND ESTIMATED ARRIVAL?
 
Europe
  • $4.50 Standard Shipping, 7-15 business days.
  • $6.50 Registered Shipping, 6-8 business days with tracking number included.
  • Free Shipping (w/ Tracking Number) on orders over $100.00 and up.

Worldwide 
  • $6.00 Standard Shipping, 10-25 business days.
  • $8.00 Registered Shipping, 8-15 business days with tracking number included.
  • Free Shipping (w/ Tracking Number) on orders over $100.00 and up.

Weather, Customs and other factors may delay your order. Please contact us if your order takes more than a month to arrive.

 
If you have any question left, please contact us at info@boutiqueminimaliste.com

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